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More Time, Less Stress and More Cohesive Teams. http://www.hoptraining.co.uk/blog/2016/10/28/equal-opportunity monthly 0.5 2017-08-01 http://www.hoptraining.co.uk/blog/2016/10/20/getting-your-foh-to-staff-to-deliver-your-message monthly 0.5 2017-08-01 http://www.hoptraining.co.uk/blog/2016/9/13/how-to-fix-a-complaint-before-it-goes-viral monthly 0.5 2017-08-01 http://www.hoptraining.co.uk/blog/2016/8/24/what-the-perfect-martini-can-do-for-service monthly 0.5 2017-08-01 https://images.squarespace-cdn.com/content/v1/55efe89ae4b064e462263526/1472030454532-W517EY8IP1KHYLBETZ6K/Screen+Shot+2016-08-24+at+10.15.27.png Blog - What ‘the perfect Martini’ can do for service. https://images.squarespace-cdn.com/content/v1/55efe89ae4b064e462263526/1472030563027-9ICK2J92Q37Z4GNJZUSU/image-asset.png Blog - What ‘the perfect Martini’ can do for service. http://www.hoptraining.co.uk/blog/2016/8/18/motivating-your-front-line-employees monthly 0.5 2017-08-01 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At HOP we got fed up with hearing you've either got ‘it’ or you haven’t. So we thought, "hmmmm...what if you could teach ‘it’"? Impossible? Well …we can and we do. https://images.squarespace-cdn.com/content/v1/55efe89ae4b064e462263526/1562604799023-THQAJ8S64GLVKVIZ2487/HOP__0419.jpg Our Story https://images.squarespace-cdn.com/content/v1/55efe89ae4b064e462263526/1562604657599-E41PCRKCN9N6UVN16GQ8/HOP__0094.jpg Our Story https://images.squarespace-cdn.com/content/v1/55efe89ae4b064e462263526/1563187469959-KDQWW7X7PTQ4P8A5AOP4/HOP__0092.jpg Our Story https://images.squarespace-cdn.com/content/v1/55efe89ae4b064e462263526/1581964745779-MR3JZ5K2E8M18T2XZEDQ/HOP__0099.jpg Our Story - How it works Workshops are usually run on-site at your business. However, we can arrange an alternative space upon request. Workshops usually last six hours and we recommend no more that fifteen students per course. https://images.squarespace-cdn.com/content/v1/55efe89ae4b064e462263526/1581964824762-JFRCJM2KM25VSKIU4O9O/HOP__0088.jpg Our Story Before creating each Workshop, we will spend time with the operations team and on-site, observing your servers in action to get a greater understanding of your customers, your staff and any current issues. We'll then create the most practical, dynamic and cost-effective workshop to meet your needs. http://www.hoptraining.co.uk/hop-guests daily 0.75 2020-03-16 https://images.squarespace-cdn.com/content/v1/55efe89ae4b064e462263526/1563553295206-84H93FPNWOBG12XY4ROP/HOP__0410.jpg HOP Guests - HOP Guests At Hop all of our Guests are fully trained in the HOP way of doing things. Specific, targeted and trustworthy feedback that can make great teams even better. 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