Guests want genuine Hospitality more than ever. Service that stinks of BS won't cut it.
All tagged Hospitality Corona Virus
Hospitality after COVID. Part 1 - A New Service Model.
Stress is the antithesis of Hospitality. As soon we start to get stressed we lose our ability to be present, to listen, to connect. In short, we can no longer create connections with the people around us. We can no longer provide Hospitality.
Hospitality after COVID Guide. Introduction.
People are desperate to go out, they want experience. They want to be made to feel, relaxed, excited, joyful not like their stepping into a health hazard.