All tagged hotel management
The old saying is synonymous with customer service and Hospitality, and despite being over a hundred years old, it still seems to hold weight. At Hop, we're all about empowering teams and modernising the industry so I thought it might be good to share five reasons why I think this little old saying is toxic for your business and it's culture.
Part 2 of our Fundamentals of Modern Hospaility series. I thought now might be a good time to share Hop's Fundamentals of Modern Hospitality. We use these Fundamentals to empower teams to be present with their colleagues and their guests.
If you want a team that’s productive, fun to be with and emotionally engaged in their work, you need to make connection a priority. Here’s how.
